Privacy Policy for Top Champ Plumbing

Effective Date: 1/26/2025

At Top Champ Plumbing, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (topchampplumbing.com) or interact with our services. By using our site, you agree to the terms outlined in this policy.

1. Information We Collect

A. Personal Information

Information you provide directly, such as:

• Your name
• Email address
• Phone number
• Address
• Any details you submit via forms (e.g., service request forms or quote requests)

B. Non-Personal Information

Automatically collected information, such as:

• IP address
• Browser type and version
• Pages you visit on our site
• Date and time of your visit
• Referring website

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support.
• Process service requests or provide quotes.
• Improve the functionality and user experience of our website.
• Send updates, promotions, or relevant information (only if you’ve opted in).
• Comply with legal obligations.

3. Sharing Your Information

We value your privacy and will not sell, rent, or share your personal information with third parties except:

• To trusted service providers who assist in operating our business (e.g., payment processors or scheduling platforms).
• To comply with legal obligations or protect our rights.
• With your explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

• Understand user behavior on our site.
• Deliver personalized content or offers.
• Analyze website performance.

You can adjust your browser settings to decline cookies, though some website features may not function properly.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications at any time.
• Request a copy of the data we have about you.

To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The latest version will always be posted on this page with the updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• • Email: mwhite@topchampplumbing.com
  • Phone: (774) 218-9526

Thank you for trusting Top Champ Plumbing with your information!